Free Shipping on Orders Over NZ$273.60!

Home >>  Shipping & Returns

Shipping & Returns

Exchanges are usually processed within a few days of us receiving the goods back. Please state clearly on the returns section of the note which item you want to exchange and for what. If we haven't the stock available we'll refund you and send you an email to let you know.We're only human and occasionally mistakes can happen. If it's happened to you we're very sorry and we'll do our best to get the right items to you as soon as possible. You can see our full returns and cancellation policies in the sites Terms Conditions. If you have not received your order, please contact us quoting your order number. We shall pass any such charge on to you when refunding your card/exchanging your goods. You Should be able to find details about this in the documentation provided by most courier, if you are unsure, please contact your courier.